Refund policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
If you would like to initiate a return, please contact us with your order number and reason for return.
If you decide to return the item for reasons not related to defects, damage, or our error, the return shipping cost will be the responsibility of the customer. If the return is due to a defect, damage, or an error on our side, we will provide a prepaid return label.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.
Non-Returnable Items
For hygiene and safety reasons, items that show signs of use or damage caused after delivery may not be eligible for return.